I don’t understand thenegative reviews. Ok, we have already been on a more recent airplane, but it was certainly ok! The children were well taken care of and the staff were very friendly. Of course there is always one grumpy one, which was also the case during our flights. Closing off the occlusion right in front of you while you want to bring your children to the toilet without any apologize, not very polite! The words ‘just a second madam’ would already have been perfect. Besides this we had nice flights.